Privacy Policy

We take your privacy seriously and this privacy statement explains how kidstute.com (collectively, “we,” “us,” or “our”) collect, use, share and process your information. This Privacy Policy applies to our pet website (www.kidstute.com, hereinafter referred to as "our Pet Website") and all pet-related products and services provided by us.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Promoting safety and security

We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity on our Pet Website, as well as to promote safety and security, such as by monitoring fraud related to pet product transactions and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our pet products, services and our Pet Website.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

ⅰ. Data you provide:

We collect the personal data you provide when you use our pet products and services or otherwise interact with us through our Pet Website, such as when you create an account on our Pet Website, contact us via our Pet Website’s customer service channel, participate in an online survey on our Pet Website, use our online help or online chat tool on our Pet Website. If you make a purchase of pet supplies on our Pet Website, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

ⅱ. Data about use of our services and products:

When you visit our Pet Website, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information (including pages of pet supplies you browse, search records for pet products, stay time on our Pet Website), diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our pet products or services via our Pet Website. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our pet products, services and our Pet Website (e.g., optimizing logistics delivery for pet supplies).

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our pet products and services, to communicate with you, to offer you targeted advertisements for pet supplies and related services, and to protect us and our customers who use our Pet Website and services.

ⅰ. Providing, improving, and developing our products and services:

We use personal data to help us provide, improve, and develop our pet products, services, and advertising on our Pet Website. This includes using personal data for purposes such as data analysis, research, and audits related to pet product sales and user preferences on our Pet Website. Such processing is based on our legitimate interest in offering you high-quality pet products and services and for business continuity. If you enter a contest, or other promotion related to pet supplies on our Pet Website, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating on our Pet Website.

ⅱ. Communicating with you:

Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own pet products and services, communicate with you about your account on our Pet Website or your pet supply purchase transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us via our Pet Website’s customer service. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to pet products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our pet products, services and on our Pet Website, and to determine the effectiveness of our promotional campaigns for pet supplies.

NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes on our Pet Website. In this Cookie Statement, we refer to all of these technologies as cookies.

Use of Cookies

We use cookies to provide, protect, and improve our pet products, services and our Pet Website, such as by personalizing content related to pet supplies, offering and measuring advertisements for pet products, understanding user behavior on our Pet Website, and providing a safer experience for users of our Pet Website. Please note that the specific cookies we may use vary depending on the specific pages of our Pet Website and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our pet products, services and maintain our Pet Website or help us market pet supplies to customers. Personal data will only be shared by us with these companies in order to provide or improve our pet products, services, and advertising on our Pet Website; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Data Disclosure or Storage, Transfer, and Processing

ⅰ. For the purpose of reasonable implementation or application of this article:

We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business related to pet products and our Pet Website, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions for our Pet Website and services, investigate fraud related to pet product transactions, or protect our operations or users of our Pet Website.

ⅱ. Legal Compliance and Security or Protect Other Rights

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Third-Party Websites and Services

When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Contact Us

If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us: service@kidstute.com.